Returns

Return Policy

All items we sell are accurately described in the listings. We provide the highest customers service possible, and aim to keep all of our  customers satisfied. If you have any problems with the order and services you have received, please feel free to contact us.

You can return any brand new, unused and unopened item within 30 days for a full refund.

Refund or replacement provided on all items are sent back in their original condition, are unused and unopened in their original packaging and returned in the same condition as received.

In case of change of mind, the cost of return postage and packing should be paid by the customer.

For verified* faulty items, inswarehouse.co.uk take full responsibility and offer replacement or full refund, arrange collection or freepost return labels to customers. Customer should return the faulty items back to us with all their packing, accessories, instruction manual and etc. Please include a COPY of the INVOICE and the REASON for return in the package and give one liner note of fault.

*Verified*

Customer provides full details of fault and images of product. Maximum return time is within 30 days from the date of item was delivered.